Returns & Exchanges
At Monos, we want you to love your purchase; if you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn items in original packaging. Our streamlined process ensures your fashion essentials find the perfect fit or your money back.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once approved, a prepaid shipping label will be sent to your email; simply print it out and attach it to your original shipping box.
Package and Ship
Ensure all original tags are attached and the items are in their original condition before dropping the package off at any authorized carrier location.
Receive Your Refund
After our warehouse team inspects your returned items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing